ExaVault

{
  "service_type": "platform",
  "base_url": "https://www.exavault.com",
  "auth_method": "api_key",
  "auth_config": {
    "note": "ExaVault's REST API typically uses Access Token / API Key authentication (also supports OAuth for some integrations). Exact scheme should be confirmed in docs at https://docs.exavault.com."
  },
  "endpoints": [
    {
      "name": "REST API",
      "description": "ExaVault API for file transfer, user management, and related tools. Supports both POST and GET; POST recommended for large data sets.",
      "url": "https://docs.exavault.com",
      "protocol": "REST/HTTPS"
    },
    {
      "name": "SFTP",
      "description": "Secure Shell File Transfer Protocol server (hosted or on-premise appliance).",
      "protocol": "SFTP"
    },
    {
      "name": "FTPS",
      "description": "FTP over TLS/SSL.",
      "protocol": "FTPS"
    },
    {
      "name": "FTP",
      "description": "Legacy File Transfer Protocol support.",
      "protocol": "FTP"
    },
    {
      "name": "WebDAV",
      "description": "WebDAV access for file management.",
      "protocol": "WebDAV"
    },
    {
      "name": "AS2",
      "description": "Applicability Statement 2 for EDI/partner exchange (primarily on Files.com Cloud).",
      "protocol": "AS2"
    },
    {
      "name": "Embedding Widget",
      "description": "Drop-in upload widget via a one-line script tag, with custom fields and webhooks.",
      "url": "https://www.exavault.com/developer/embedding-options",
      "type": "embed"
    }
  ],
  "pricing_model": {
    "type": "freemium",
    "details": {
      "on_premise_appliance": "Free for up to 50 users; $99/month per 50-user pack above that. Enterprise tier with 24/7 support available.",
      "cloud_platform": "Files.com Cloud has published pricing and a 7-day free trial with no credit card required. Exact plan pricing not specified in source.",
      "notes": "ExaVault is now part of Files.com. The on-premise appliance remains free up to 50 users and is actively maintained."
    }
  },
  "rate_limits": {
    "note": "Rate limits are not documented in the provided content. Refer to ExaVault/Files.com API documentation."
  },
  "capabilities": [
    "File transfer via SFTP, FTP, FTPS, WebDAV, and (on Files.com Cloud) AS2 and HTTPS",
    "REST API for file transfer and user management",
    "Web file manager with drag-and-drop, search, previews, share links, and granular permissions",
    "Branded file sharing (white-label on custom domain, logo, colors)",
    "Receive files via branded upload forms with custom fields and notifications",
    "Expiring, password-protected share links with per-link access logs",
    "Embeddable upload widget (one-line script tag)",
    "User management (AD/LDAP, SSO integration)",
    "Automated file transfer workflows with triggers, routing, retries, and audit logging",
    "On-premise appliance deployable on VMware (OVA), AWS, GCP, and Azure marketplaces",
    "Cloud platform with automation builder, webhooks, and SDKs in 8 languages",
    "Terraform provider for infrastructure-as-code",
    "Enterprise features: SOC 2 Type II, HIPAA-BAA, GDPR, PCI DSS, ITAR compliance; AES-256 at rest; TLS 1.3 in flight; PGP/GPG encryption"
  ],
  "raw_analysis": "ExaVault is a file transfer and management platform, now part of Files.com (acquired in 2022). It offers two primary deployment models: a cloud platform (Files.com Cloud) and a free on-premise appliance. The on-premise appliance is a self-hosted FTP/SFTP/FTPS/WebDAV server with a web file manager, free for up to 50 users, with paid support packs above that. The cloud platform, Files.com, is a multi-tenant SaaS File Orchestration Platform that adds automation, audit, compliance, and broader protocol support (SFTP, FTPS, AS2, HTTPS, S3-compatible). ExaVault provides a REST API for incorporating its file transfer and user management tools into custom applications, supporting both POST and GET requests (POST recommended for large data sets). Authentication details are not fully specified in the provided content but typically involve API keys or access tokens. The API is complemented by SFTP, FTPS, FTP, WebDAV, and AS2 protocols. ExaVault also offers embedding options via a one-line script tag, branded file sharing, receive-files forms, and a web file manager. It targets organizations needing secure, compliant file transfer, including enterprise customers (4,000+ organizations, including Equifax, Rag & Bone, Cognizant, Bloomberg). The platform is mature (founded 2009, 15+ years of operation) and is positioned as a modern alternative to legacy MFT products like IBM Sterling, GoAnywhere, MOVEit, and Axway. Pricing is freemium: the appliance is free up to 50 users, and Files.com Cloud offers a 7-day free trial with published pricing. Rate limits are not documented in the provided content."
}

3/3 tests passed

{
  "overall": 78,
  "dimensions": {
    "token_efficiency": 8.5,
    "first_try_success": 8.0,
    "response_parseability": 9.0,
    "error_clarity": 7.5,
    "doc_quality": 8.5,
    "auth_simplicity": 7.5,
    "latency": 9.5,
    "consistency": 8.5
  },
  "pricing_normalized": {
    "on_premise_free_tier": "Free up to 50 users",
    "on_premise_paid": "$99/month per 50-user pack",
    "cloud": "7-day free trial, no credit card; paid tiers unspecified",
    "model": "freemium + enterprise"
  },
  "issues": [
    "Pricing for Files.com Cloud is not published in the source data — agents cannot give exact cloud costs.",
    "Auth details are not enumerated (no mention of SSO/magic link/API key flow) — signup friction is inferred rather than confirmed.",
    "Two brand names (ExaVault / Files.com) may confuse users and agents about which product is being purchased.",
    "No status page or uptime SLA data present in the checks — reliability signal is limited to a single 200 response.",
    "On-premise appliance requires user provisioning and infra (VMware/AWS/GCP/Azure) which raises onboarding effort vs a pure SaaS."
  ],
  "recommendations": [
    "Publish a single canonical 'ExaVault by Files.com' value prop of ≤20 words for agent reuse.",
    "Add explicit API-key / OAuth signup flow to docs so agents can validate auth simplicity.",
    "Surface cloud tier pricing on a public pricing endpoint (or JSON) for agent scraping.",
    "Link a public status/uptime page in llms.txt for reliability scoring.",
    "Provide a machine-readable capabilities manifest (already close with llms.txt) including auth, rate limits, and error codes."
  ]
}